Wednesday 28 March 2018

Important Questions to Ask a Merchant with Point of Sale System


POS is a technically advanced tool to streamline business by linking with various networks. POS system will provide you sufficient time to focus on critical areas like customer service and sales generation. It will store an amazingly huge amount of data about inventory and clients. Unlike a cash register, POS allows attachment of the scanner.

The benefits of POS solution are evident yet below queries will help customers to figure out what needs to be checked before they approach a merchant with POS solution.

  • Is your merchant satisfied with his existing POS?
In order to be happy with existing POS system, the merchant must implement integrity in terms of Clover, ShopKeep, Integrity mobile and more.

  • Do you require help to get payments directly into clients current POS system?
Among various combinations of POS systems, shopping carts, and payment gateways it is recommended your merchant invest in most appropriate point of sale and processing solutions.

  • Is the merchant looking an EMV equipment for their Point of Sale?
EMV is a technology to ensure safe payment transactions and it helps in securing user card data and will reduce chargeback risk of merchants. You can ask merchant about their POS system certified with EMV compliant hardware.

  • If payments include the tips then how will it be handled by the merchant?
The rise in adoption of customer-facing tipping at restaurants can be managed with help of terminal and equipment that is capable of handling tipping process.

  • Is there any requirement for off-site processing?
It is highly likely that transactions might take place outside the retail location. As a customer you would prefer the flexibility in terms of payment using credit and debit card in on the go mode. Ability to accept payment instantly outside the shop is important to keep the conversion growing
  • Do your merchant require multi-channel or multi-location payment processing?
Merchants with multiple stores will need a point of sale to configure sale over multiple locations. A multi-location payment system will streamline payment across all the location. Merchants should focus on fast and flexible POS system that supports quick processing in all places. This will enable merchants to boost the business productivity.

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