Top Essential Key Features of Point of Sale Software System

Inventory Database and Counting:

Accurate inventory is most important for a business. It is also a major source of headaches for most businesses. A great POS system reduces the mistakes so Retailers make fewer mistakes with Cloud Based Inventory POS Systems. This can be done off site and offline, adding some important flexibility.

Low Stock Notifications and Auto-Order Suggestions:

POS System will help you with some of the smaller things so you can focus on the bigger issues. You can use a POS system to notify you when a product stock is getting low and even suggest you in order to refill the product.

Store Promotions and Sales:

Always make sure your POS can do this in bulk. You should not have to make price changes to each individual product. Let this POS system feature save you crucial time on some important tasks.

Stock Transfers Between Stores:

If you have multiple stores and if you want to move a product from one to the other store. A POS system integrated between stores allows you to easily track inventory that moves from one store to another store.

Returns, Store Credit, and Refunds:

Point of sale should return items to inventory and allow options to offer cash, return, store credit, or swap for another product. It will be very useful for you and customers as well.

Essential Features of a Point of Sale Systems

POS stands for Point of sale. A POS system is used to conduct sales and mortar at eCommerce stores. Nowadays with the help of a POS system, you can simplify your billing, promotions, returns and much more. The point of sale system can be integrated with your other systems and software like eCommerce platforms, accounting apps, and ERP systems.

A fully-featured POS system can handle sales monitoring and reporting, analytics, inventory tracking, mobile connectivity, customer data management, and employee management.

Some essential key features in a POS system:

1. Billing and order processing

2. Sales monitoring and reporting

3. Inventory and stock management

4. Cross channel returns management

5. Customer relationship and experience

6. Employee management

7. Loyalty programs and gift cards

If your business is to sell products then you should invest in a POS system today. POS systems are designed to be user-friendly, with the sole purpose of making life easier and business better.

Benefits of iorder mobile system for Restaurants

Online order mobile system apps have changed the food delivery and pickup game. More retailers and restaurants are adopting these kinds of apps and consumers have come to expect the ability of a restaurant to allow them to place orders online.

These iorder mobile system apps offer key benefits for businesses.

Some benefits of iorder mobile systems are-

1. Makes the ordering process easier
2. Efficient customer and order management
3. Monitor your expenses incurred in real time
4. Free and cheap marketing
5. The convenience of mobile ordering
6. Stay ahead of the competition
7. Grow your bottom line
8. Greater reach

Most of the people are online for hours every day. Implement an online ordering system with effective marketing strategies where you will not only meet your customers but you’ll also stand out as an innovative business.


Want to learn more about the iorder mobile system. Get in touch

Tips to boost your productivity with POS system

There is a major difference between running a business and executing business strategies effectively. You can find POS systems in restaurants, fast food stores, convenience stores, night clubs and other retail establishments to boost productivity and daily objectives. A high-tech POS system can save your employees and customers time. 

Continue reading to find out how PCSPOS will increase your business productivity:

Versatility at its finest:

PCSPOS is the ideal software for any kind of store. It is so easy to use, effective and offers valuable data on all of the numbers that you need to know. When this comes to the restaurant and retail industry business, simpler is smarter. PCSPOS is easy to use technology that will increase productivity within any restaurant.

No room for mistakes:

Taking restaurant orders on a notepad is old news. With PCSPOS system orders are sent directly from the customer to the kitchen and payments can be taken directly at the table. It means customers can get their food how they want it, without any mistakes in their orders.

Saving time and money:

The fast technology offered by POS systems gives servers more time to work on extra tables and pay more attention to customers, establishing a better relationship and building customer loyalty based on a positive experience. Creating positive experience for customers is important for customer retention. If your servers have more time they can handle more tables, so you need less employees and it will increase productivity and save you money. The fast and effective service saves customers time, which leaves them happy and satisfied.

4. Security and trust:

The POS system offers secure and trustworthy processing for you customers, resulting in a comfortable transaction on both sides. If the check is processed instantly at the table and payment data is securely transmitted then your client’s information can be protected as well as yours.

Want to learn more about what PCSPOS can do for you? Click here to get started!

Best Retail POS System for Multi Retail Locations

Point of sale system is an essential part of any store in today's world. POS systems can help you to better understand your customers, your staff and your business.

A POS system saves you time and money by simplifying your day-to-day operations.

When you’re looking for the best retail point-of-sale (POS) system, it’s important to understand which tools you need to run to Grow Your Business.

An efficient POS system for multi retail locations provides you to process every sale securely. POS Software helps you to manage administrative tasks more efficiently. Anyone can manage multi retail locations through POS components.

Components of Retail POS System-

POS System has two main components: hardware and software. Let us discuss these components to understand them well.

POS Hardware:

POS hardware is the main component of POS system. POS hardware includes all the input and output devices that makes point of sale software function. POS hardware includes-

1. Back Office Server
2. Monitor
3. Cash Drawer
4. Barcode Reader
5. Keyboard
6. Printer

POS Software:

The POS software comes with a lot of features and functions to manage many Business Operations like tracking of sales so that you can view the sales of your items and the money which you make out of it. You can generate daily, weekly, monthly, quarterly, or yearly reports through POS software.

iMenu - Improve Customer Experience at Restaurant

iMenu is an interactive iPad Restaurant Pos System that offers an amazing experience in restaurant ordering and other interactive services. It helps restaurateurs to deliver a great customer experience and increase their sales.

The iPad Restaurant POS Systems has several benefits:

• Mobile and Cloud-based: iMenu allows you to run your business from a tablet (like an iPad), and accessing multiple features from your smartphone. 
• Tableside ordering: Tableside ordering empowers staff and delights customers. With a Restaurant POS system, an iPad and eye contact goes hand-in-hand to provide engaging customer service. It enables the staff to take orders, keep track of tables and process payments all with guests at their table. 
• Menu Planning Made Simple: With iMenu Restaurant POS, it is easier to cater to menu ordering, preparation and serving process smart and simple. 
• Modifiers: It will let your kitchen staff know what not to add in a meal or to remove certain ingredients that might be allergic or customer dislikes. 
• User-friendly: iMenu Restaurant POS has an intuitive, easy-to-understand interface. When things are well-organized, colour-coded, and customizable, you can train new staff faster and increase everyone’s productivity. 
• Easy Managing and Scheduling Staff: Your restaurant POS system empowers you to make better business decisions, offering you insights such as staff activity tracking and employee productivity, payroll management. 

Prima Computer System is a solution-oriented IT strategic business unit of Prima Limited of Singapore specializing in integrated cloud-based chain store point-of-sale systems. PCS has expertise and years of experience in designing, developing and managing POS systems. We are one of the pioneers in Singapore for providing hybrid cloud POS solutions for diverse retail industry segments.

Essential Key Features for Retail POS System

Businesses need to reinvent the point of sale and retail point of sale(POS) in order to stay competitive in a growing global world with the innovation. Point of sale software continues to perform different operations as computers begin sorting, updating, sharing, and managing computer transactions. It is the best tool for preparing and assessing the demand for a store owner. The retail POS software frequently monitors inventory and offers detailed information to improve customer relationship (CRM) processes activity.

Greater Precision

Retail POS device offers all the details the sales associates and cashiers need and easy-to-use. Point of sale technology improves real-time data output throughout the entire operation and eliminate the need to import or upload data into back office systems and eliminates the physical keying.

Simplification of accounting
Retail POS system helps simplify the payment process. Old cash registers accountants you to search through hundreds of accounts, but you can print documents using a retail POS machine and directly insert data with your accounting software in many cases.

Bulk product imports
Use any retail management software that will be able to import all your products in a bulk move. If you don't have a few items on sale, you will get bored installing anything manually and it's a waste of your time when you can get a bulk upload system.

Stock Transfers

A stock transfer function is important for a store more than one physical location.The movement of stock is easy for you to switch products between shops so that you can shift product easily and quickly from one place to another.

Benefits of using Cloud-Based POS for Restaurants

These days restaurants are adopting Cloud-based POS system and gaining the popularities.These are more trusted systems and help in smoothing the functions in restaurants. Cloud-based POS facilitates to get feedbacks, inventories & salesreports on time.

Let’s track down the benefits of cloud-based POS for restaurants -

Expands Profitability

Cloud-based POS are helpful in recording and tracking each and every purchase also help owners to analyze data and track the orders which are being frequently ordered by customers and are helpful in tracking profit and promotion of the restaurants.

More effective

Cloud-based POS doesn’t need any manual tasks and even consume less time . It can be set up easily and restaurant owners can get automatically back-up for sales report .

Enhance data security 

Cloud-based POS enables an advance security measure to protect data against viruses and breaches . Restaurant business can breathe a sigh of relief as their information is secure and no need to worry about backup or losing data.

Importance of Security Level in POS System

What is POS Security?

POS Security or Point of Sale Security is the prevention of unauthorized access by third parties who look for security gaps to creep into customer information and steal the data. The main objective is to generate secure customer transactions by address security risks and providing data security.


Importance of POS Security

Security is one of the most important factors that a retailer must consider when choosing for a POS. POS security is commonly overlooked feature which has limited access to certain features to specific employees. There are many reasons why POS security filters are extremely important even for the most trustworthy teams.


Internal and External Protection

POS system provides a number of ways to prevent data from breaching or accidental mishappening. If the POS System is installed to collect customer data such as contact information or payment details, then your business is responsible for such data breach. So restricting access to certain data to employees who need for duties can prevent such mishappening.

If a new employee is being trained on the POS with access to the entire system, their lack of knowledge could lead to accidental data changes, or deletion.

To know about other types of security in POS System, keep an eye on upcoming updates.

Essential Key Features for POS System

The moment you own a restaurant, there’s a massive probability that you will be using some kind of POS system to execute all revenue transactions. Though the most frequent purpose of a POS system would be to process trades, and the system that gears whole hospitality sector including various restaurant POS characteristics which cater to the necessities of the restaurant.

These various restaurant POS attributes are efficiently designed as a way to assist the performance making it a lot more easier, making unity between the kitchen and dining room and to offer the tools to allow restaurants to get better services.

Listed below are the few essential features of restaurant POS system:

• Reporting

Restaurant POS applications can easily give information that is helpful for the company. The best restaurant POS software has inherent earnings reports that provide a much better and scannable summary of the most crucial sales data.

• Floor Plans and Customised Menu

A fantastic restaurant POS program will permit you to easily personalize the interface in a manner that it works very intuitively with the ground plan and menu. You may also customize which changes are readily made into the dishes and also move items to several classes.

• Customer Database

POS software is very vital for the information that they store about the customers that help in providing better support to the men and women that are regular. It is simple to utilize the software to store birthdays, anniversaries and other vital details concerning the consumers.

• Cloud Services

Restaurant POS applications are built on the cloud- each of the tasks are easily available to the principal staff members. Additionally, it permits the owners and supervisors to have a view of the whole company without your physical presence.

• Table-side and tablet-ordering

Different food ordering programs that are tailored to restaurants, offer customer-facing checkout solutions. This distinct quick-service system shortens the whole wait period to be able to put an order and also pay the invoice that subsequently facilitates a quicker table turnover.

Benefits of iPad Restaurant POS System

New tech innovations are launched every day but when we need for the restaurants then we expect that particular software makes your restaurant better. A mobile POS system is a part of one of these innovations. It should enable the restaurant to broaden its limits especially when it comes to how the ordering system for restaurants helps in increasing sales.

A restaurant ordering system must allow restaurants to accept orders from customers. It is important that the ordering system must be integrated with online ordering. The point of sale (POS) has now evolved to become an integrated restaurant ordering system that can accept and process orders online. Here are a few ways to use Restaurant Ordering System to increase your sales-


Mobile and Website Ordering- Online ordering has come up in a big way. Hence, you must ensure to have a very user-friendly website and mobile app so that they can easily place their orders.


Must have Server App- When the servers will receive orders, the orders will be directly pushed to the POS, it will reduce any delays in taking order.


CRM Integration: With this integration, all your customer details will be available right in front of the customers. After just entering the customer name or mobile number, your staff will be able to access the entire customer details like their previous orders

How Point of Sale has shaped the Future of Retail Companies

Nothing is left from the touch of technology and same goes with the retail industry. The requirement to keep improving the performance has given rise to the emergence of Point of Sale, also known as POS. A POS is the point of control for transactions taking place between customer and retailer.

In this manner, Point of Sale system helps in streamlining the business and syncing every transaction at one point. POS makes the thing in retail shop easier and quick to manage and minimises the errors due to zero manual involvement in its processing.

POS addresses the major concern of retailers which is managing the important details of the retail business. This helps them to have better control over inventory management, data management, customer management, brand marketing and more.

POS helps retailers by giving them a track record of existing inventory levels which is very fruitful in terms of monitoring the products that are high in demand and retailer can ensure to stock them before it is over.

Retailers can use Point of Sale system to view their daily, weekly and monthly business data. It is also possible to schedule the time to see data based on their ease and comfort.

Point of Sale software enhances the existing level of customer experience by sending discounts voucher to a group of target customers. It also eases the job of cashier by revealing information about discount available to the customer at the time of making a purchasing.

The monotonous task of sending marketing emails to approach target customers can be easily streamlined by POS solution. There is a feature in the POS system to schedule these emails to make the process of email marketing more productive.

Latest Retail Industry trends every Retailer must know

The retail industry has witnessed major transformation in last few years and is supposed to evolve even more in 2019. In 2019 retail market will be affected by technologies that will change the manner of consumer behaviour towards products and services.


Let us see what are these important factors and how will it change the retail industry

• Artificial Intelligence

Retailers will have to depend a lot upon artificial intelligence. In 2019 machine learning, Big Data and AI backed personal assistants will be used more by retailers around the globe.

This technology will help customer to have a more personalised form of shopping experience based on customer data in POS system.

• Small format Store

The small stores with almost negligible inventory will emerge as it will contain curated products and services. These store will be good in terms of providing better customer experience.

• Augmented Reality

It is one of the most important technological trend to impact retail industry in positive way in 2019 . It will enable buyers to have a visual experience products before making a purchase. In this manner retail industry will be experience a huge rise in terms of ROI.

• Buy Now Pay Later 

Just like other area the checkout process in retail industry is also evolving at good pace. In 2019 latest payment trend buy now pay later will catch maximum attention and retailers who adopt this option will see a surge in their business revenue. In this manner customer have the option to buy more and more.

Top POS solution provider in Singapore for Retail and Restaurant

A Point of Sale system has revolutionised the manner in which the retail and restaurant industry works. It has replaced cash registers with an online side of the business by providing touchscreen display and provided an integrated system to better control the retail and restaurant industry business. POS system controls transactions between the retailer and the customer as well as streamlined it ensure all transactions are based out of the single system. It also speeds up the process to ensure more business in less time and efforts. Here is the list of some of the finest POS system provider in Singapore PCSPOS PCSPOS in Singapore in one of leading POS solution provider of high-end POS system in various industry including retail and restaurant. They are involved in a lot of research and development (R&D) to ensure their POS solution is updated with latest features to smoothly handle various business requirements to add value to the business. GoFrugal It is restaurant point of sale system that helps restaurant owners to measure, manage and sell more. It is designed to be a comprehensive retail software that is suitable for every business size. Some of the notable features include:

• Cloud POS - Freedom to operate business without installing the software
• Multi-Store Management - Monitor sales of multiple store with web access to all stores
• Fast Billing - Quick transaction rate for smooth shopping experience

Raven POS

It is one of its kind POS solution systems with POS Cash Registers, POS Billing Software, Retail POS System and Warehouse System that specialise in Auto ID Data Capture (AIDC) technology and Radio-frequency identification (RFID) to smoothly monitor the flow of products. Raven POS supports Plethora of platforms like WindowsXP, Windows 7, Windows Vista, Macintosh Safari and Google Chrome. Epoint Systems It is a complete solution of Point of Sale POS for retail and restaurant business that is touch screen based windows system. It is renowned as the one-stop business solutions provider in the marketplace. They update their POS system by integrating latest technologies to make it more cost effective, manageable and cost effective. EPOS POS system by EPOS is among one of the most powerful Retail POS systems for restaurants. They understand the requirements of business owners to ensure POS system always exceed the expectations. This system will ensure a competitive edge to business owners over their competitors. Retail and restaurant owners in Singapore find EPOS POS systems of significant importance to their business which helps them in boosting operational efficiency as well as decrease the cost.

How to Skyrocket your Retail Business by keeping these 2018 Trends in Mind

Creating a sensible retail atmosphere that provides a seamless client expertise is changing into essential for many businesses, and a point of sale system is an integral a part of that method. Below are some points which we definitely keep in mind before doing future retail business.


1. AR & VR Technology

Augmented Reality (AR) and Virtual Reality (VR) are increasingly popular among retailers this year. Each technology is a unit thought of capable of delivering nice client experiences and additionally attracting additional guests. VR permits guests to enter “another world” and build them seem to be there, whereas AR presents a range of extra visualizations in actual reality, sometimes within the sort of pictures, text, moving objects, and so on.


2. QR codes comeback

QR codes have gone in and out of fashion persistently within the past decade more or less, except for 2018, these codes had created a comeback. With Apple baking QR code scanning into iOS eleven, it’s easier than ever to use QR codes. This encourages businesses to leverage power of QR codes in their sales and promotion. Other firms are also using QR codes to drive their content promoting and social media initiatives.

3. Cloud POS

Cloud POS remains one in all the highest retail technology trends this year. Not solely will it facilitate retailers speed up the checkout method, however additionally stores necessary information like customers’ MasterCard details additional safely. The employees don't admit money registers, as a result of they'll manage payments with their smartphones or tablets even once the facility is out. This package is additionally an inexpensive possibility for little businesses.

POS technology continues to evolve, becomes more cost-effective, intelligent, and deep-rooted into core business operations.

Latest POS Trends promising Big Benefits to Small Retailers

Today more than every business are dependent on data to provide customer a high level of customer service. This has led to emergence of some eye catching and useful trends in POS solutions especially for small retailers.

Every small retailer who dream to grow big and expand business in smart manner will find them very very useful.

• The Cloud Technology 

The cloud support for POS will uplift the bar of customer services by providing an on-demand solution in a comprehensive manner from all servers of service providers. It will reduce the cost in terms of cost of point of sale ownership. Also, retailers will not have to bear up any expense of network infrastructure.

• Multi-system Integration

Integration of POS with different applications will boost employees productivity and streamline business processing. Retailers will be able to have access to a centralized repository of customer data by using the integration feature of POS to integrate it with the ERP database.

• Marketing & Promotion 

The amount of user consuming digital data is huge and almost never ending. Retailers can integrate all types of advertisements to target potential users as well as tracking the impact of these advertising campaigns can be tracked in an easy manner. Upon POS integration with CRM, user behavior can also be tracked which will provide better insights to mold the marketing campaigns.

• The Big Data

Big data has a big advantage in terms of dominating the competitors. It will provide the inside picture of the store. The data about which are the most and least popular products among customers will help retailers to better update their store with right product in the right amount.

• Security

Security, as usual, can never be ignored on any ground. It is crucial factor to ensure customer data is beyond the reach of hackers and gives customer peace of mind while doing the transaction from the POS machine. Use of standard encryption and firewalls secure business from all types of cyber attacks.

Important Tips to buy best Point of Sale (POS) Machine for Restaurants

Online point of sale system is a no less than revolutionary change among restaurants owners in Singapore.
The seamless integration of Point of Sale (POS) Machine is mandatory for a restaurant to improve productivity
and provides an opportunity to raise the level of customer services and become the best restaurant.

These simple tips will help you choose the best POS system for your restaurant.

• Never buy the used piece of hardware as it might save you some bucks but will eventually cost you later on. Another issue is that it is highly likely that every piece of hardware might not be compatible with your restaurant business model. Go for a POS machine that is compatible with your business size and requirements. 

• Latest payment technology will help customers do the transactions by using Apple Pay or Android Pay. When you stay updated with the latest technology then your business will grow as you will be able to accept payment in multiple forms. 

• Business orientation and size is important as a POS machine that would be the best fit for transportation business will not do any good for your restaurant business as both businesses have a different level of complexity. You should focus on buying a POS machine that is popular among leading restaurant owners.

• Buying your POS machine in terms of monthly instalments is a really bad idea to integrate a great piece of online point of sale into your restaurant business.

What is the reason behind the rising importance of retail management software in Singapore?

Image Credit: WiseSmallBusiness

Singapore is world-renowned commercial hub popular for its retail industry. Recently the reason for the popularity of the retail industry in Singapore is the retail management software. It has immensely helped retailers to secure and streamline the business and match the dynamic needs of customers.  
  
A good retail management software is equipped with multiple valuable tools for making business operation simple and easy in the following manner
the software is specifically designed and developed to support retail business
It supports multiple user login with different access levels to ensure safety is never compromised
It will include business crucial features like payroll and tax to make hassle free transaction and maintain financial accuracy. 
Inventory can be viewed in real time basis to provide the retailer with the best data for taking  quick decisions that are important for good customer experience
CLoud support to access important data from any location at any time 

PCSPOS iOrder Station - Ideal POS solution for Restaurant Productivity

Our POS solution iOrder station focus on making possible a superb dining experience. iOrder Station is feature rich to help waiter serve more customers and quickly. It will help waiter to recognise the real time status of tables and save time by telling him to visit where necessary.  Waiter will input the information and it will reach kitchen printer as quickly as entered.This will help in boosting up the productivity level of waiter and increase the revenue of restaurant. Read more

Important Questions to Ask a Merchant with Point of Sale System

POS is a technically advanced tool to streamline business by linking with various networks. POS system will provide you sufficient time to focus on critical areas like customer service and sales generation. It will store an amazingly huge amount of data about inventory and clients. Unlike a cash register, POS allows attachment of the scanner.

The benefits of POS solution are evident yet below queries will help customers to figure out what needs to be checked before they approach a merchant with POS solution.

• Is your merchant satisfied with his existing POS?

In order to be happy with existing POS system, the merchant must implement integrity in terms of Clover, ShopKeep, Integrity mobile and more.

• Do you require help to get payments directly into clients current POS system?

Among various combinations of POS systems, shopping carts, and payment gateways it is recommended your merchant invest in most appropriate point of sale and processing solutions.

• Is the merchant looking an EMV equipment for their Point of Sale?

EMV is a technology to ensure safe payment transactions and it helps in securing user card data and will reduce chargeback risk of merchants. You can ask merchant about their POS system certified with EMV compliant hardware.

• If payments include the tips then how will it be handled by the merchant?

The rise in adoption of customer-facing tipping at restaurants can be managed with help of terminal and equipment that is capable of handling tipping process.

• Is there any requirement for off-site processing?

It is highly likely that transactions might take place outside the retail location. As a customer you would prefer the flexibility in terms of payment using credit and debit card in on the go mode. Ability to accept payment instantly outside the shop is important to keep the conversion growing

• Do your merchant require multi-channel or multi-location payment processing?

Merchants with multiple stores will need a point of sale to configure sale over multiple locations. A multi-location payment system will streamline payment across all the location. Merchants should focus on fast and flexible POS system that supports quick processing in all places. This will enable merchants to boost the business productivity.